Information Centre

Privacy & Security

Here at Bag It Up Designer Clothing we respect your privacy and take security very seriously. For your comfort please read the attached policy statements.

Privacy

The personal information that we collect from you is required to firstly process your order and secondly to gather statistical information, which helps to improve the service we provide to our customers.

All information held is in accordance with the Data Protection Act 1998 and is stored on a secure server. Our servers are held in a highly secure data centre, which has 24/7 monitoring by internet specialists, over 150 permanently recording video cameras and safety locks ensuring that only authorised personnel can enter. Your data is always safe and secure.

All information kept is lawful and can be checked at anytime by accessing your personal details within the VIP Club 'members' section.

We do not divulge your personal details to any 3rd parties and we do not sell mailing lists to other Companies. If we were to consider any of these practices we would only do so with your prior approval.

For us to be able to process your order, we will need to know your name, address, e-mail address, home telephone number and payment details. We do not collect sensitive information about you without your prior explicit consent. If you select to join our "VIP Club" then you will from time to time be contacted by us by e-mail. If you do not wish to receive correspondence from us you can do so by setting your communication preferences in the VIP Club 'members' section.

We may use "cookies" to collect information. A cookie is a small data file that most major Web sites write to your hard drive for record keeping purposes when you visit them. Cookies allow us to improve your user experience and automatically remember your viewing preferences. We do not use cookies to retrieve information from your computer that was not originally sent in a cookie and we do not use information transferred through cookies for any marketing or promotional purposes.

Verified by Visa / Mastercard Securecode

Verified by Visa / Mastercard Securecode

3-D Secure is a credit card authentication program implemented by Visa and Mastercard to reduce fraudulent purchases by verifying purchaser identity during online transactions. Visa has branded this as 'Verified By Visa'. MasterCard has implemented a version of 3-D Secure, called 'Mastercard SecureCode'. Both of these protocols are branded identities for the 3-D Secure cardholder authentication scheme. 3-D Secure is a payments protocol based on an architecture known as the "Three Domain Model" and builds on proven SSL technology to provide a standard, secure method of performing transactions over the internet through authentication of all parties involved in an online transaction.

As a customer of Bag It Up Designer Clothing this should give you increased confidence that your card details are secure when purchasing from us. At the point of the order process when your payment is required a simple pop up box will appear asking you to enter private data that is registered with your bank, only you know this data which will allow you to enrol to 3-D Secure. Once enrolled, each time you conduct an online transaction where a 3-D secure authentication request is generated your details will be verified thus giving you complete control over all online purchases. We would strongly urge all of our customers to register and enrol for 3-D Secure.

Security

All credit and debit card transactions are processed by SECPay on their secure server. SECPay are one of the country's leading secure payment online organisations and process thousands of pounds worth of transactions every day. All details processed by SECPay are encrypted before transmission over the Internet and this should give you complete peace of mind.

We take every step to ensure your shopping experience is a safe and enjoyable one and we make every effort to keep up to date technologically. Our systems are designed with the latest software and methods and you can rest assured that we do everything within our power to keep your security & privacy as a major priority.

If you do feel however that you are still uncomfortable about using your credit / debit card details online then you can order from us by contacting us on any of the below:

Address:

Bag It Up Designer Clothing
PO Box 645
Wetherby
LS22 6ZJ

Telephone: 01937 584993

Fax: 0870 705 9720

If you believe we hold any incorrect details about you or have any general queries about our privacy / security policy then please contact us at info@bagitup.co.uk.